Our Values
Satisfied Clients
- 100% customer success
- Every client is a reference for years
- Lean application based on thorough design
- Efficient implementation (only what is required)
- Best Practice approach using snippets and modules
- Small effective teams
- Backup cover for any consultant during absence
- Hotline support is a key element (direct, fast and efficient) directly from trusted consultants, single point of contact
- Consultants with extensive experience
Client success, knowledge transfer and high-quality delivery are key for us!
- Highly experienced in system implementation
- 100% satisfied clients since foundation of company
- Business intelligence & financial software knowledge
- Additional requests are solved by customizing
- Knowledge transfer to client
- Timely project implementation ("reliable as a Swiss watch", statement of clients)
- Cooperation with software vendors
- Competitive consulting fees
Consulting Approach
- Analysis of Needs
- What does the client need?
- Does 4solutions have the necessary skill set or do we need special expertise?
- Does the budget fit (consulting, software license)?
- Design Meetings
- Extensive design phase (design documentation)
- Workshops on completeness of processes and reporting challenges
- Recommendations (best practice), suggestions, lessons learned from previous projects
- Custom build using components modules
- Wheel is not being reinvented!
- Snippets or modules of existing examples
- Possible re-use of components and building blocks
- Project Management
- Project controlling and mechanisms for unusual events
- Working with task lists, to-do-list
- Detailed project plan and milestones
- Strict budget control
- Quality Assurance
- Dedicated to very high client satisfaction
- Communication to project leader and steering committee
- Strive for independence of client
- Knowledge Transfer
- Education before and during the project (motivational user training)
- Client decides on coaching or build approach
- The more involvement, the lower the cost, the more independent
